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IT Infrastructure, Connectivity & Pricing Overview
At Creo London Ltd, our IT environment is engineered to enterprise standards, delivering high availability connectivity, dedicated capacity, secure hosting, and professionally managed wireless networking.
Carrier-Grade Fibre Connectivity
High-capacity, carrier-grade fibre circuits terminated directly into the building
Diverse fibre paths with independent backup lines, removing single points of failure
Architecture designed for low latency, resilience, and high availability
This ensures consistent performance for business-critical systems and applications.
Dedicated Bandwidth Provisioning
Fully dedicated, uncontended bandwidth per client
Bandwidth can be logically segmented (VLANed) and reserved exclusively
Scalable from low usage to high-throughput enterprise requirements
Bandwidth Pricing
£50 per 10 Mbps dedicated line
Bandwidth provisioned in multiples of 10 Mbps
Guaranteed throughput with no oversubscription
Wireless Networking & Private SSIDs
Clients can be provided with their own dedicated wireless network (SSID):
Unique, client-specific SSID, isolated from all other tenants
Traffic mapped directly to the client’s dedicated VLAN and bandwidth allocation
Supports enterprise-grade security (WPA2/WPA3, strong encryption)
Ideal for
Secure corporate Wi-Fi access
Separation of business and guest traffic
Consistent performance without interference from other networks
This ensures wireless connectivity operates with the same performance, security, and isolation as a wired enterprise network.
IP Addressing & Network Services
Dedicated public IP addresses available.
Supports:
Site-to-site and remote access VPNs
Hosted and externally facing services
Hybrid cloud and on-premises architectures
IP Address Pricing
£10 per IP address, per month
Secure Communications Room & Rack Space
For clients with on-site infrastructure requirements, we provide access to our secure communications room:
Suitable for servers, switches, firewalls, routers, and network appliances
Controlled access environment designed for security and operational continuity
Suitable for
On-premises or hybrid server deployments
Core network equipment
Backup and disaster recovery systems
Rack Space Pricing
£20 per ‘U’ of rack space, per month
Enterprise-Ready IT Environment
Creo London Ltd provides a scalable, secure, and high-performance IT platform including:
Resilient carrier-grade fibre connectivity
Dedicated bandwidth with guaranteed throughput
Private wireless SSIDs with full network isolation
Flexible IP addressing
Secure rack space for mission-critical infrastructure
Environmental, Social and Governance (ESG) Policy
Introduction
At Creo London Ltd, we are committed to operating responsibly, sustainably, and with integrity.
As a provider of flexible office space, we recognise that our actions have an impact on the environment, the communities in which we operate, and the people we work with.
This policy sets out our approach to Environmental, Social and Governance (ESG) issues and how we integrate these principles into our daily operations, decision-making, and long-term business strategy.
Purpose and Scope
This policy applies to all Creo London Ltd employees, contractors, suppliers, and business partners.
It outlines our commitments across three key pillars:
Environmental: reducing our environmental impact and promoting sustainability
Social: fostering inclusion, wellbeing, and community engagement
Governance: ensuring ethical conduct, transparency, and accountability
Environmental Commitment
We are committed to minimising the environmental impact of our buildings and operations.
To achieve this, we will:
Energy Efficiency: Monitor and reduce energy consumption in all Creo-managed offices through efficient systems, LED lighting, and smart controls.
Waste Reduction: Promote recycling, reuse, and responsible waste management across all sites.
Sustainable Design: Prioritise materials and furniture with low environmental impact and partner with suppliers who share our sustainability values.
Carbon Awareness: Work towards reducing our carbon footprint through sustainable transport, reduced emissions, and energy-efficient operations.
Water Management: Encourage responsible water use through efficient fixtures and leak prevention.
Sustainable Procurement: Choose local and ethical suppliers where possible and require environmental standards within our supply chain.
We will measure and review our environmental performance annually to identify areas for improvement.
Social Responsibility
Creo London Ltd is committed to being a responsible employer, partner, and neighbour.
We strive to create inclusive and supportive workplaces and to have a positive impact on our communities.
We commit to:
Diversity and Inclusion: Provide equal opportunities for all employees and create a workplace free from discrimination or harassment.
Employee Wellbeing: Support physical and mental health through fair working conditions, work-life balance, and wellbeing initiatives.
Human Rights: Uphold the principles of the UN Universal Declaration of Human Rights and comply with the UK Modern Slavery Act.
Community Engagement: Be a good neighbour by supporting local initiatives, collaborating with nearby businesses, and contributing to community wellbeing.
Safe and Healthy Workspaces: Maintain safe, accessible, and inclusive environments for all building users.
Training and Development: Invest in staff growth through continuous learning, professional development, and ESG awareness training.
Governance and Ethical Conduct
Strong governance underpins everything we do.
We are committed to maintaining the highest standards of ethical behaviour, transparency, and compliance.
We will:
Integrity and Accountability: Conduct business honestly and transparently, with zero tolerance for corruption, bribery, or unethical behaviour.
Compliance: Comply with all relevant laws and regulations, including data protection, health and safety, and employment standards.
Responsible Decision-Making: Ensure that ESG considerations form part of business strategy, procurement, and investment decisions.
Data Protection and Privacy: Safeguard personal data in line with the UK GDPR and our Privacy Policy.
Whistleblowing: Maintain clear procedures for employees to report concerns or unethical practices without fear of retaliation.
Board Oversight: ESG performance and policy compliance will be reviewed regularly by the senior management team.
Stakeholder Engagement
We value the views of our stakeholders, including employees, members, suppliers, landlords, and the communities in which we operate.
We will maintain open communication and seek feedback to ensure our ESG priorities align with expectations.
Monitoring and Reporting
Creo London Ltd will:
Regularly review and update this policy
Monitor progress on key ESG objectives
Report internally on performance and progress
Communicate significant achievements and improvements
Continuous Improvement
Sustainability is an ongoing journey.
We will continue to set goals, measure our progress, and update our practices in line with emerging best practices, industry standards, and stakeholder feedback.
Approval
This ESG Policy has been approved by the Directors of Creo London Ltd and applies to all parts of our business and operations.
Human Rights Policy
Purpose
Creo London Ltd is committed to conducting business ethically, responsibly, and with respect for the rights and dignity of all people.
This Human Rights Policy outlines our commitment to uphold human rights across our operations, supply chains, and communities.
Scope
This policy applies to all employees, contractors, suppliers, and business partners of Creo London Ltd.
We expect all parties to act consistently with these principles and to promote them throughout their own operations.
Commitment to Human Rights
Creo London Ltd supports and upholds the principles contained in the:
United Nations Universal Declaration of Human Rights
International Labour Organization (ILO) Core Conventions
UK Modern Slavery Act 2015
We will not tolerate any form of abuse, discrimination, or exploitation in our business or supply chains.
Modern Slavery and Human Trafficking
Creo London Ltd is committed to ensuring that slavery, forced labour, and human trafficking have no place in our operations or supply chains.
We will:
Conduct due diligence on suppliers and partners to identify and manage risks
Require suppliers to adhere to ethical labour practices and comply with all relevant laws
Train employees to recognise and report any concerns regarding modern slavery or exploitation
Take immediate and appropriate action if any breach of this policy is identified
Fair Employment Practices
We provide a safe, inclusive, and fair working environment where everyone is treated with dignity and respect.
We:
Support equal opportunities and prohibit discrimination or harassment
Offer fair pay and working conditions in line with UK employment law
Encourage work-life balance and employee wellbeing
Being a Good Neighbour
As a flexible office space provider, Creo London Ltd recognises the importance of our presence in local communities.
We strive to:
Operate in a way that minimises disruption and environmental impact
Build positive relationships with neighbouring businesses, residents, and local authorities
Support community initiatives and encourage staff involvement in volunteering or charitable activities
Implementation and Accountability
Senior management is responsible for ensuring compliance with this policy.
Employees are encouraged to raise concerns through appropriate internal channels without fear of retaliation.
We review this policy regularly to ensure its effectiveness and alignment with best practices.
Modern Slavery and Human Trafficking Policy
Purpose
Creo London Ltd is committed to the highest standards of ethics and integrity in all areas of our business.
We recognise our responsibility to prevent modern slavery and human trafficking within our operations, supply chains, and business relationships.
This policy outlines our approach to ensuring that slavery, forced labour, and human trafficking have no place in our organisation or in any part of our supply network.
Our Commitment
Creo London Ltd fully supports the principles of the UK Modern Slavery Act 2015 and is committed to acting transparently, fairly, and with integrity in all dealings with employees, suppliers, customers, and partners.
We will:
Take proactive steps to identify, prevent, and address modern slavery risks
Promote awareness and understanding of modern slavery across our workforce
Expect the same high standards from all who work with or on behalf of Creo London Ltd
Scope
This policy applies to all:
Employees (permanent, temporary, and agency staff)
Contractors and consultants
Suppliers, partners, and service providers
Customers and clients engaging with Creo London Ltd
We expect everyone connected with our business to uphold and promote the values set out in this policy.
Our Responsibilities
As a flexible office space provider, Creo London Ltd acknowledges its responsibility to ensure:
Ethical operations: We manage our buildings, services, and supply chains with respect for human rights
Supplier diligence: We select suppliers who demonstrate fair labour practices and compliance with the Modern Slavery Act
Transparent practices: We are open about how and where we source goods and services related to our operations
Continuous improvement: We regularly review and strengthen our processes to prevent any form of exploitation
Training and Awareness
We believe that awareness and education are key to prevention.
Creo London Ltd will:
Provide training for employees on recognising and reporting signs of modern slavery and human trafficking
Include this policy in new employee inductions and supplier onboarding
Ensure that managers and procurement staff understand their specific responsibilities in monitoring risks within their teams and suppliers
Encourage all staff to raise concerns through internal reporting channels without fear of retaliation
Working with Customers
We recognise that our customers share our values and expect ethical practices.
Creo London Ltd will:
Communicate our commitment to human rights and ethical conduct to all customers
Ensure that services provided to customers are free from any form of exploitation
Collaborate with customers to promote fair and transparent business practices across our industry
Reporting Concerns
Any concerns or suspicions regarding modern slavery or human trafficking must be reported immediately to a line manager or a member of senior management.
All reports will be treated confidentially and investigated promptly and appropriately.
Monitoring and Review
Creo London Ltd will:
Review this policy annually to ensure continued effectiveness
Update procedures and training in line with new legal requirements and best practices
Privacy Policy
Introduction
Creo London Ltd (“we”, “us”, “our”) is committed to protecting your privacy.
This policy explains how we collect, use, and safeguard your personal information when you use our website, visit our offices, or engage with our services.
For the purposes of data protection laws, Creo London Ltd is the data controller.
If you have any questions, please contact us at corina@creolondon.co.uk.
Information We Collect
We may collect personal information such as:
Your name, contact details, job title, and company name
Information you provide when making enquiries, signing a Licence Agreement, attending events, or subscribing to newsletters
Payment and billing information
Data from your use of our offices (for example access times, Wi-Fi connection, CCTV)
Technical information from our website (for example IP address, browser type, cookies)
We may also receive information from trusted third parties such as payment processors, service providers, or marketing partners.
How We Use Your Information
We use your data to:
Provide and manage our flexible office services
Process payments and maintain member accounts
Communicate with you about services, events, and updates
Improve our website, buildings, and customer experience
Comply with legal and regulatory requirements
We only send marketing communications if you have given consent. You can unsubscribe at any time.
Sharing Your Information
We may share your information with:
Service providers and contractors assisting us in delivering services
Professional advisers, banks, and payment processors
Legal or regulatory bodies if required by law
We never sell your personal data to third parties.
Data Security and Retention
We use appropriate technical and organisational measures to protect your personal data.
Information is stored securely on trusted systems and kept only for as long as necessary for business or legal purposes.
If your data is transferred outside the UK or EEA, we ensure it is protected to UK standards.
Your Rights
You have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk
To exercise your rights, email corina@creolondon.co.uk.
Cookies
Our website uses cookies to operate efficiently and enhance your experience.
Necessary cookies are always active
Analytics or marketing cookies are used only with your consent
You can change your cookie settings in your browser at any time.
Updates to This Policy
We may update this policy occasionally.
The latest version will always be available on our website.
Last updated: 01/01/2026
Sustainability Policy
At Creo London Ltd, we are committed to building a sustainable future through responsible business practices, innovative design, and meaningful community engagement.
Our policy reflects our ethos of reducing environmental impact, supporting local communities, and promoting wellbeing in the spaces we create.
Green Energy
We prioritise the use of renewable and green energy sources across all our sites and offices.
We actively work towards reducing overall energy consumption through efficiency measures, including smart energy management.
Sustainable Materials & Circular Economy
Wherever possible, we use recycled and responsibly sourced materials in furniture, fittings, and construction products.
We select suppliers who share our commitment to sustainability and can evidence ethical sourcing, low-impact production, and reduced carbon footprints.
We aim to minimise waste by reusing and repurposing materials and integrating circular economy principles into our projects.
Recycling & Waste Reduction
Comprehensive recycling initiatives are in place across our projects and offices, covering paper, plastics, glass, metals, and construction waste.
We promote waste minimisation by encouraging reuse, careful material selection, and responsible disposal practices.
Green Spaces & Biodiversity
We integrate roof terraces, courtyards, and other green spaces into our projects to provide natural habitats within urban environments.
Planting schemes are designed to support biodiversity, attract pollinators, and enhance the wellbeing of building users and the wider community.
Energy Efficient Lighting
All Creo London Ltd projects and offices use energy-efficient LED lighting as standard.
We continually review and adopt innovative low-energy technologies that align with our sustainability goals.
Community Initiatives
We support local community projects and partnerships that encourage sustainability, education, and social value.
We create spaces that bring people together, fostering inclusivity and wellbeing.
Ethical Supply Chain
We work with suppliers and contractors who reflect our environmental and ethical standards.
Our procurement practices prioritise sustainability credentials, certifications, and alignment with our values.
Continuous Improvement
We monitor, measure, and report on our sustainability performance to drive ongoing improvements.
We encourage staff training, awareness, and engagement in sustainability initiatives.